If you're unable to access the IDE due to the below error message, we'll do our best to get you unstuck with the below steps!
Running with dbt=0.21.0
Encountered an error while reading the project:
ERROR: Runtime Error
Could not find profile named 'user'
Could not run dbt'
Usually this errors indicates that there is an issue with missing/stale credentials/authentication. No worries, we have a few workarounds for you to try:
In the IDE: If this is happening in the IDE, you'll want to navigate to the Profile settings where your development credentials are configured. Once you're there, you'll need to either re-enter or re-authorize your credentials in order to get around this error message.
In a job: If this is happening in a job, it might be that you made some sort of change to the deployment environment in which the job is configured and did not re-enter your deployment credentials upon saving those changes. To fix this, you'll need to go back into the deployment environment settings, re-enter your credentials (either the private key/private key passphrase or the username and password), and kick off a new job run.
If you've tried the step above and are still experiencing this behavior - reach out to the Support team at email@example.com and we'll be happy to help!